Projects Tagged with Skill Set ‘Small Business Advice’
Damage Control: 2.0 and Warranties - Are we just masking problems?
Two interesting stories I read today. The first one came from the Wall Street Journal on how Ford and other companies are using Twitter to head off negative publicity and also communicate their customer service. The second was in a similar vein, dealing with the idea of bear shaving from Seth Godin’s blog. [...]
Skill Set: Branding• Commentary• Small Business Advice
The Squeaky Wheel: Collecting Receivables
A recent New York Times story on the Chicago boutique “Jake” reminded me of one of the most important lessons in owning a business. It may seem like your vendors and customers/clients are friends, or at least close associates - who would never dodge your calls, or pay their bills. With the [...]
Skill Set: Commentary• Small Business Advice
